About
Welcome to KLM Hair! Born and raised in the Bay Area, I am the proud stylist behind KLM Hair - located at Second Story Salon in Campbell, CA. My focus is creating low-maintenance, dimensional, and natural-looking results tailored to your unique personality and lifestyle. I'm dedicated to putting the health of your hair first while ensuring you have realistic expectations during each visit. I find great fulfillment in my personalized approach to my work, as well as focusing on creating a valuable experience for each guest. Let’s achieve your hair goals together! ♡ Kirsty L. MelloBusiness Hours
- Monday
- Closed
- Tuesday
- 9 AM - 6 PM
- Wednesday
- 9 AM - 6 PM
- Thursday
- 9 AM - 6 PM
- Friday
- 9 AM - 6 PM
- Saturday
- Closed
- Sunday
- Closed
Cancellation Policy
Cancellations:
I understand that sometimes schedule adjustments are necessary; therefore, I respectfully request at least 48 hours notice before your scheduled appointment to avoid a cancellation fee. If you cancel your appointment less than 48 hours before it is scheduled to occur, you will be subject to a cancellation fee of 50% of the scheduled service.
Cancellations the day of your scheduled appointment require 85% payment of the scheduled service.
No-Shows:
If you miss your appointment without notice, 100% of the scheduled service fee will be charged.
Late Guests:
I kindly ask that you arrive on time for your appointment. Please allow extra time for traffic and parking. If you are running late, please contact me at (669) 302-9117.
If you arrive 15+ minutes after your scheduled appointment, I will do my best to accommodate your reservation; however cannot guarantee the full service(s) will be able to be performed, and a $25 late fee will be charged.
Guests who are late may be asked to reschedule and may be subject to the cancellation policy.